EMERGENCY PROCUDURE FOR EMAIL CONTINUITY

How to Manage Your Email During an Outage


View incoming email in queue
  1. Login to your email account spam filter: https://advspam2.comstar.biz/
  2. Navigate to Continuity > Delivery queue - incoming
  3. Using the Query Rules, quick select "Accepted" for all messages and click on [Show Results]
  4. Click on the subject link to read the email

Compose a new email
  1. Login to your email account spam filter: https://advspam2.comstar.biz/
  2. Navigate to Continuity > Compose Email
  3. Enter recipient(s), subject and message.  Add attachment if desired. Send Message.

View Outgoing mail
  1. Login to your email account spam filter: https://advspam2.comstar.biz/
  2. Navigate to Continuity > Delivery queue - outgoing
  3. Using the Query Rules, quick select "Accepted" for all messages and click on [Show Results]
Reply to email in queue
  1. Login to your email account spam filter: https://advspam2.comstar.biz/
  2. Navigate to Continuity > Delivery queue - incoming
  3. Using the Query Rules, quick select "Accepted" for all messages or apply filters to find the message you want and click on [Show Results]

  4. Locate the message to reply to and click on the down-arrow next to the checkbox on the left
  5. Select "Compose Reply"
  6. Enter recipient(s), subject and message.  Add attachment if desired. Send Message.


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